Privacy Policy

We collect two kinds of information:

• Information you provide to us. When you use our contact form, we collect the details you enter: your first and last name, email address, the role you select (such as Parent/family, Professional, Organization, or Other), an optional subject, and your message. If you are inquiring about a specific service or a partnership, we also record which form you used, which service you selected (if any), and the page you submitted from.
• Information collected automatically. When you visit the Website, we may collect basic usage data through our analytics tooling (see “Cookies & Analytics”), and we may record the time of your submission and your IP address for security and anti-abuse purposes.

We use the information we collect to:

• Respond to your inquiries and follow up with you.
• Point you toward the relevant services, information, or next steps for your family, program, or organization.
• Manage partnership inquiries and evaluate potential partners.
• Improve the Website, our services, and our communications.
• Protect the security of our systems and prevent abuse of the contact form.

We do not sell your personal information. We do not use information submitted through the contact form to send marketing to you unless you have asked for, or agreed to, that communication.

Where applicable, we process your information on the basis of your consent (when you submit the form and check the consent box), our legitimate interests in responding to your inquiry and operating the Website, and, in some cases, to comply with legal obligations. If you consented to our use of your information, you may withdraw that consent at any time by contacting us.

We use Umami, a privacy-focused analytics tool, to understand how visitors use the Website (for example, which pages are viewed and where visitors come from). Umami does not use cookies to identify individual users and does not share data with third-party ad networks. You may opt out of analytics by disabling JavaScript or by using a browser extension that blocks analytics scripts. Analytics data is used in aggregate to improve the Website and is not used to contact you personally.

We do not sell or rent your personal information. We may share your information:

• With service providers who help us operate the Website (for example, email delivery and hosting), who process it on our behalf and are obligated to protect it.
• When required by law or to protect our rights, respond to a legal request, or prevent harm.

We keep contact-form submissions as long as needed to respond to your inquiry and to fulfill the purposes described in this Policy, and as required by applicable law. You may ask us to delete your information at any time (see “Your Choices”).

We use reasonable technical and organizational measures to protect the information we collect. No method of transmission over the Internet, or method of electronic storage, is 100% secure, and we cannot guarantee absolute security.

You have the following rights regarding your personal information (subject to applicable law):

• Access the information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your information.
• Opt out of future communications where permitted.

To exercise any of these rights, contact us using the details below.

The marketing Website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 through the Website. If you believe a child has provided us personal information, please contact us so we can take appropriate action.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above and post the updated policy on this page.

If you have questions or concerns about this Privacy Policy or your information, please contact us at info@getvisoa.com or at https://getvisoa.com.